Terms and Conditions

Discounts

Discount codes - Specific codes manually entered by customer at checkout.

Automatic discounts - Promo discounts that apply automatically at checkout.

Only one discount can be applied per order.  Automatic discounts take precedence over discount codes.

Sale Items

All sale items are FINAL SALE.

Pre-Orders

These are made-to-order directly to the customer to ensure quality and minimize waste. All pre-orders are paid immediately and shipped out 4-6 weeks from time of purchase.

Shipping

Domestic shipping fees are as follows:

  • Standard shipping, Free - order processing time 2-4 business days, transit time 2-5 business days after date shipped

​​Orders cannot be modified or cancelled once they have been submitted.  However, unwanted items can be returned for store credit or refund once received. 

All orders are shipped via USPS, UPS or FedEx. WHOOAA - The Collection is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, air and ground transportation delays or strikes.

We currently do not ship internationally.